Pokie Pop Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of Pokie Pop Casino. They apply to your access to the website, your player account, deposits, withdrawals, casino games, promotional offers and any other services made available through the website. If you do not agree with these terms, you must not use the website or its services.

Additional terms may apply to specific games, promotions, payment methods, competitions or other features. Those terms will be displayed or made available when relevant and should be read together with this document. If an additional term conflicts with these Terms & Conditions, the specific term will generally apply to the relevant product or offer.

Pokie Pop Casino may amend, replace or update these Terms & Conditions from time to time. Changes may be made to reflect legal requirements, changes to the website, new services or operational needs. The current version will be published on the website. Your continued use of the website after an update means that you accept the revised terms.

• You must use the website only for lawful purposes.
• You must provide accurate, current and complete information when requested.
• You must comply with all applicable Australian laws and any other laws that apply to you.
• You must not use the website if online gambling is prohibited where you are located.
• You are responsible for reading the rules of each game, offer and service before using it.

2. Eligibility and player accounts

You may open and use an account only if you are legally permitted to do so. In Australia, online gambling services are intended for people aged 18 years or over. You may be required to confirm your age, identity, location and other information before an account is opened or before certain account functions can be used.

Each player should have only one personal account unless the operator expressly agrees otherwise. An account must be registered in your own name and used only by you. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. You must notify the operator through the available website support channels if you believe your account or login details have been compromised.

You are responsible for activity carried out through your account where that activity results from your failure to protect your login details or comply with these terms. You must not sell, transfer, lend or otherwise provide your account to another person. You must also not create an account on behalf of someone else or allow another person to play using your account.

The operator may carry out customer verification, payment checks, fraud screening and other compliance checks. You agree to provide information and documents that are reasonably required for these purposes. Information supplied must be genuine and must not be altered, misleading or obtained unlawfully. An account may be restricted while checks are being completed.

• Do not create an account if you are under 18.
• Do not use another person's payment method without proper authority.
• Do not open duplicate accounts to obtain an advantage or access an offer more than once.
• Do not use the website to conceal the source of funds or support unlawful activity.
• Do not use automated software, bots or other tools designed to interfere with the website or games.

3. Deposits, withdrawals and game play

You may deposit funds using payment methods made available on the website. You should use a payment method held in your own name, unless an alternative arrangement has been approved. You are responsible for checking the details of a transaction before confirming it and for ensuring that your bank or payment provider permits the transaction.

Only funds that have been successfully received and credited to your account may be used for play. You must not attempt to deposit funds obtained through fraud, theft, chargeback abuse or any other unlawful activity. The operator may delay, reject or reverse a transaction where a payment cannot be verified, appears irregular or does not comply with applicable requirements.

Withdrawal requests may be subject to identity, account, payment and compliance checks. Withdrawals may be returned to an eligible payment method or handled in another permitted way. Available methods, conditions and any applicable restrictions will be shown on the website. You should review those details before submitting a request, as incomplete or inaccurate information may delay processing.

Games are provided for entertainment. You should review the rules, paytable, return information and any other instructions displayed for a game before placing a wager. A game round may be treated as final once it has been accepted and recorded by the website, subject to correction of an obvious error, a technical issue or another circumstance described in these terms.

If a game, transaction or account balance is affected by a clear technical fault, processing error or other obvious mistake, the operator may take reasonable steps to correct the error. This may include cancelling an affected game round, correcting a balance or withholding an amount that was credited in error. You should not attempt to exploit a known error or malfunction.

Promotions and bonuses

Promotions, bonuses, free spins and other offers may have separate eligibility rules, expiry dates, wagering requirements, qualifying transactions, game restrictions or other conditions. Those conditions will be shown with the relevant offer. You should read them before accepting or using a promotion. Unless stated otherwise, an offer is intended for one eligible player and may not be combined with another offer.

The operator may withdraw, change or refuse a promotion where permitted, including where there is suspected misuse, duplicate account activity, technical error or a breach of the offer conditions. Promotional funds and related winnings may be removed if an offer has been obtained or used improperly.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose. Set a budget before you play, take regular breaks and avoid gambling when you are upset, tired or affected by alcohol or other substances.

Responsible gambling tools and support options may be available through the website. These may include deposit controls, time or session tools, activity information, cooling-off options and self-exclusion. If gambling is no longer enjoyable or is affecting your finances, relationships or wellbeing, stop playing and seek help from an appropriate Australian support service.

Information collected through the website may include account details, identity information, payment information, device data, usage information and communications. It may be used to provide services, process transactions, verify accounts, meet legal and regulatory obligations, prevent fraud, improve the website and communicate with you. Further information is provided in the applicable Privacy Policy.

You must not misuse the website. Prohibited conduct includes attempting to gain unauthorised access, introducing malicious code, interfering with security, scraping content, using another person's account, manipulating games, abusing payment processes or engaging in conduct that may harm the operator, other players or service providers.

5. Suspension, liability and applicable rules

The operator may suspend, restrict, close or refuse access to an account where reasonably necessary. Reasons may include a suspected breach of these terms, unsuccessful verification, responsible gambling concerns, suspected fraud, payment irregularities, duplicate accounts, unlawful activity, a technical issue or a requirement from an authorised body. Where appropriate and legally permitted, you may be asked to provide information before access is restored.

If an account is closed, any remaining balance will be handled in accordance with applicable law, the outcome of relevant checks and these terms. Amounts connected with fraud, unlawful activity, chargebacks, technical errors or a breach of promotional conditions may be withheld or reviewed. You remain responsible for obligations that arose before the account was closed.

The website and its services are provided subject to availability. Access may be interrupted for maintenance, upgrades, communications issues, third-party failures, security reasons or events outside reasonable control. The operator does not guarantee that the website will always be available, error-free or compatible with every device or network.

To the extent permitted by law, the operator is not responsible for loss caused by your misuse of the website, inaccurate information supplied by you, unauthorised access resulting from your failure to protect your account, interruptions outside reasonable control or reliance on information that was not intended to form a guarantee. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under Australian consumer law.

If you have a question or complaint, review the available support and complaints process on the website and provide the information needed to identify the relevant account or transaction. The matter may be reviewed using the operator's internal process. These Terms & Conditions are intended to operate with applicable Australian law and any mandatory rights, protections or dispute processes that apply to you.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.